Non-Discrimination Statement

Tennessee Orthopaedic Alliance (TOA) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. TOA does not exclude people or treat them differently because of race, color, national origin, disability, or sex.

TOA:

Provides free aids and services to people with disabilities to communicate effectively with us, such as:

• Qualified sign language interpreters
• Written information in other formats (large print, audio, accessible electronic formats, other formats)

Provides free language services to people whose primary language is not English such as:

• Qualified interpreters
• Information written in other languages

If you need these services, contact:
Tennessee Orthopaedic Alliance
698 Norris Ave., Nashville, TN 37204
Attn: Compliance Manager
Phone: (615) 278-1682
Fax: (615) 695-1483

If you believe that TOA has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: the compliance manager at the contact information above. You can file a grievance in person by mail, fax, or email. If you need hep filing a grievance, the compliance manager is available to help you.

You can also file a civil rights complaint with the US Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at:

https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

US Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building, Washington DC, 20201
1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html